Mackay & District Spinal Injuries Association (MDSIA) is accredited to the Queensland Human Services Standards.
The standards are as follows:
- Governance and management
- Service access
- Responding to individual need
- Safety, wellbeing and rights
- Feedback, complaints and appeals
- Human resources
and are based on the following principles:
- Respecting Human Rights
- Social Inclusion
MDSIA aims to provide exceptional services, with professional staff who facilitate the achievement of individual outcomes.