Certification

 

Mackay and District Spinal Injuries Association (MDSIA) is accredited to the Queensland Human Services Standards.

The standards are as follows:

  1. Governance and management
  2. Service access
  3. Responding to individual need
  4. Safety, wellbeing and rights
  5. Feedback, complaints and appeals
  6. Human resources

and are based on the following principles:

  • Respecting Human Rights
  • Social Inclusion
  • Participation
  • Choice

 

MDSIA aims to provide exceptional services, with professional staff who facilitate the achievement of individual outcomes.